Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BabynkidShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://babynkidshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@babynkidshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@babynkidshop.com
Quality is good, happy with the purchase
I got a great product! Carefully wrapped! All accessories are functionally intact and work perfectly! Thank you very much! Great partner!
Super fast delivery thank you
10.23-án rendeltem, 11.10-én meg is érkezett. Nagyon gyors volt a szállítás. Végig követhető volt a csomag holléte. Jól be volt csomagolva. Nagyon szép, kiváló minőségű, jó puha anyagú pólyatakaró. A tépőzár is olyan típusú,hogy véletlenül se sértse föl a babát. Mindenkinek ajánlom. 5 * *
Good quality fabric.
I love this sleeping bag, the design is also very good, the front head is widened and thickened to protect the baby's head, the quality is also very good, the logistics is also very fast, and it is a very satisfying shopping
I received the sleeping bag and the logistics was very fast. I can't wait to open the package. I really like the cartoon drawing on the appearance of the product. The quality of the sleeping bag is also very good. I am very satisfied with the purchase.
I got the sleeping bag and the logistics is very fast. I especially like the drawing of the Little Dinosaur from the cartoon above. Quality is also very good. I am very pleased. It is a good choice for buying it!
It is really worth buying such a sleeping bag at this price, the logistics is very fast, the product quality is very good, the fabric is very good for baby, it is also very comfortable to the touch and a very satisfying shopping!
The quality of this bag bed is very good, the fabric also is suitable for baby and store service is also very good. Logistics also's fast
The logistics is very fast. I received this sleeping bag shortly after placing the order. I love the thickened front design because it can very well protect the child's head. The quality is also very good.
Very satisfied with shopping, sleeping bag quality is very good, logistics speed is also very fast, store services is also very good, fabric is very suitable for baby
The sleeping bag is very good, I really like it. I received it soon after placing an order. No mistakes in the color of the sleeping bag inside the bag. Hand Touch feeling is good, the quality is very good, store service is also very good, and the impressions of purchases are very satisfactory!
I really like this sleeping bag and the store books it quickly. I soon received the sleeping bag. I also like the little cartoon dinosaur. There is no color difference after opening it. The quality is also very good and very good. You can buy it if you like it!
I really like the cartoon above. I placed an order immediately when I saw this sleeping bag. Logistics is very fast and customer service is also very good. After receiving the goods, I am very satisfied. The quality is very good. The fabric is also very suitable for babies. Comfort and satisfaction!
The sleeping bag was received after the order have been made. Product quality is also very good. I also like the design head thicker. The cartoon pattern is also very suitable for babies. I am very satisfied with the shopping!
Very good bag bed baby, arrived shortly after placing the order. And the packaging is intact, the product quality is very good, and is soft and comfortable. The size is almost as described.