Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BabynkidShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://babynkidshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@babynkidshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@babynkidshop.com
Beautiful, super soft, super quality, not stinks recommend
Perfect, thank you... I will shop again :-)
Very pretty very good quality attention it size big very big
Arrived rather quickly, good material rather happy with my purchase
Good description and looks good quality the truth
I absolutely love it! The stitches and the fabric are very good. The colors are as in the pictures!
Excellent, I love it, it's cotton rich to the touch, I'll buy more it looks beautiful. Just like the one in the picture I recommend.
Cute, good grade. 100% cotton
Very good suit, quality thought that it would not be dense but it's straight very good, in the Udmurtia Republic it came very quickly, I will order from this store more
i like it
Beautiful, my baby loved it :) the material is thinner than it looks but it serves for spring and summer, very cute and the fabric is good we already washed it and came out as new.
נראה טוב, עדיין לא פתחתי
Perfect!
I like it, the quality and good endings, only it's not for newborn, but for 3 months! I recommend it!
Cute real!
Ordered on 25 November and received in the mailbox on 11 December. Fast shipping! Bought for niece of 9 months, so it will be too large, but that is also the intention. Still not out the packing taken off. Wednesday we go look how it fits and leave I still know anything! :)
A set of good quality .. I advise you to buy...
Very cute set. Size 70. Good quality.
Good suit while it's great for us
I love It's the best
100% cotton material, comfortable, fast delivery, recommend
Excellent same as in photo!
Pleasant fabric, I recommend
Highly recommend, baud materials such as myślałam but shorts are terribly mięciutkie, very good quality
At a height of 74 cm, large (took just in case with a margin, I turned my sleeves and panties and wear it. On the suit it says 90 height, I think it corresponds to the size of 86. Quality satisfied